| How
do I know if a product is in stock?
We are the manufacturer
of our product so rarely will you see us out of
stock in any of our products.
I can't find the title
I'm looking for. Can I special order items?
We currently do not have the capability to special
order items, but check back often because we are
constantly adding new titles and features.
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Are
your products resale-ready?
Yes, all of our products are individually UPC
coded for easy tracking in your store's computer
systems.
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How
do I find my shipping rate?
Shipping rates are calculated on our checkout
pages, and are quoted before you are prompted
for payment.
Items will be shipped via common carrier UPS.
How are shipping costs calculated?
Our shipping prices are calculated based on weight,
distance, and speed, and only include a moderate
handling fee.
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Are
all your payments processed securely?
Yes, we use secure payments by utilizing Paypal's
capabilities. By using Paypal all of your information
is sent to a secured server separate from the
internet and than processed for billing the account
that you specified.
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What
type of packaging do you use?
We are now using Hanger bag for all of our Shred
Products which makes them very easy to display
on peg hooks, clip strips or in a bulk display.
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When
will my order arrive?
These items are ready to ship in 3 to 4 business
days if not sooner.
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What
if my product is damaged?
We accept responsibility only for items damaged
or defective before shipment.
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What
is your policy on returns?
No merchandise will be accepted for exchange,
refund or return without prior written authorization
from Shred Connection, Inc.
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How
do you keep your prices so low?
Since we design and manufacture our own Shred
Products, finding a better deal will be rare.
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Are
your products new?
Our products are always brand new, and freshly
manufactured from us.
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Why
aren't you listed on some price comparison sites?
Many price comparison sites charge large sums
of money for placement, which results in higher
prices for you the customer. The price comparison
websites that we are involved with are true comparison
sites and show that we are among the lowest in
the business, across the board.
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